Flipa Application Privacy Policy
This privacy policy describes how Flipa, developed and operated by Omar Konbor, collects, uses, shares, and protects the personal data of its users.
By using the Flipa application or website, you accept the practices described below.
1. Data Controller
Controller: Omar Konbor
Address: Casablanca, Morocco
Contact email: omarkonbor@gmail.com
2. Data Collected
Flipa may collect the following categories of data:
Identification data: last name, first name, phone number.
Communication data: phone number used to send one-time verification codes (OTP) by SMS or WhatsApp.
Connection data: session identifiers, activity logs, connection dates and times.
User content: published listings, messages exchanged, photos, location information provided voluntarily.
Technical data: IP address, device type, operating system, application version.
Cookies and trackers: see section 7.
3. Purposes of Processing
Personal data is collected for the following purposes:
Creation, management, and security of user accounts.
Verification of users' identity through the sending of validation codes (OTP) via SMS or WhatsApp.
Publication, moderation, and display of listings.
Internal messaging between users and sending of service-related notifications.
Personalization of the user experience and content suggestions.
Statistical analysis and continuous improvement of the application.
Fraud prevention and compliance with legal obligations.
4. Legal Bases for Processing
Data processing is based on:
Performance of the contract: use of the services offered by Flipa.
Consent: in particular for marketing communications, which may be withdrawn at any time.
Legitimate interest: platform security, prevention of abuse, and service improvement.
Legal obligations: in accordance with Moroccan Law No. 09-08 on the protection of individuals with regard to the processing of personal data.
5. Data Sharing
Personal data may be shared only in the following cases:
Technical service providers (hosting, SMS services, WhatsApp services, push notifications): only the data strictly necessary for authentication, security, and the proper functioning of the service.
Competent authorities: in the event of a legal obligation or judicial request.
Marketing partners: only with the user's explicit consent.
Flipa does not sell or rent its users' personal data.
6. Data Security
Flipa implements appropriate technical and organizational measures to protect personal data, in particular:
Encryption of communications via the TLS protocol.
Access control to systems and data.
Regular backups.
Awareness of security best practices.
7. Cookies and Trackers
Flipa uses different types of cookies:
Essential: necessary for authentication and security.
Analytics: audience measurement and usage statistics (anonymized data).
Marketing: only with the user's prior consent.
Cookies can be configured or disabled via the browser or application settings.
8. Retention Period
Data is retained for the following periods:
Account data and listings: duration of account activity + 3 years.
Technical logs: 12 months.
Marketing data: until consent is withdrawn.
9. User Rights
In accordance with Moroccan Law No. 09-08, you have the following rights:
Right of access: obtain a copy of your personal data.
Right of rectification: correct inaccurate or incomplete data.
Right to erasure: request the deletion of your data.
Right to object or restrict: refuse or restrict certain processing.
Any request may be sent to: omarkonbor@gmail.com
10. Minors
Flipa is intended exclusively for persons of legal age.
If a minor under 16 years of age has provided personal data, their legal guardian may request its immediate deletion at the following address: omarkonbor@gmail.com
11. Changes to this Policy
This privacy policy may be updated at any time.
The version in force is the one published in the application or on the website.
Continued use of Flipa constitutes acceptance of the changes.
12. Communication via WhatsApp
Flipa may use WhatsApp to send strictly transactional messages, in particular:
One-time verification codes (OTP)
Security alerts
Essential notifications related to account operation
No marketing message is sent via WhatsApp without the user's explicit consent.
13. Payments and Subscriptions
Subscription and in-app purchases are processed entirely by Apple (App Store) or Google (Play Store). Flipa does not collect, receive, or store any payment card or billing data. We only receive your subscription status to unlock the corresponding features.
We collect anonymous usage analytics to improve Flipa.